1. Introduction
1.1 This website is operated by Passion.
Please review our Privacy Policy alongside these Terms and Conditions for a full understanding of our policies and your rights.
2. Copyright
The copyright and all other rights in the material on this Website are owned by Passion. or are used with the permission of the rights owner.
No commercial copying, distribution, photography, filming, broadcasting, or modification of the Website content is allowed without prior written consent from Passion. Except as necessary for the use of the Website in good faith, all rights are reserved.
3. Prohibited Use
You agree not to use this Website to:
4. Links to Other Websites
4.1 You may link to the Website under the following conditions:
5. Personal Data
5.1 We cannot guarantee 100% security for any personal or financial information submitted through the Website. Passion is not liable for misuse or loss of your data. Use of your information is governed by our Privacy Policy.
5.2 By registering or subscribing, you agree that we may monitor individual site usage to improve product offerings and ensure appropriate site use.
6. Disclaimer
6.1 Passion endeavors to ensure that the Website is available 24/7, but errors or interruptions may occur. The Website is provided “AS IS” without warranties. We are not liable for interruptions.
6.2 We will make reasonable efforts to keep the Website and our emails free from viruses or malicious code, but we recommend using antivirus software. We disclaim liability for damages from viruses contracted from the Website or emails.
6.3 We are not responsible for damages arising from your use of the Website, including lost profits, inability to use the Website, or third-party rights infringement.
6.4 Links to third-party websites are for your convenience only. Accessing them is at your own risk. We do not control these sites or endorse their content.
7. Limitation of Liability
7.1 Passion will not be liable for any loss or damage where:
7.2 Nothing in these Terms limits Passion‘s liability for death or personal injury caused by negligence or for fraudulent misrepresentation.
8. Variation of Terms
Passion reserves the right to update these Terms & Conditions. Any changes will be effective immediately upon posting on the Website. Continued use of the Website constitutes acceptance of such changes.
9. Booking Terms & Conditions
9.1 Your contract will be fulfilled by Passion.
9.2 Upon booking, you will receive a legally binding Services Agreement outlining your payment schedule.
9.3 Non-compliance with payment schedules may result in restrictions to your platforms or legal action.
9.4 Work will not commence until the required deposit is received and relevant information is provided.
9.5 Passion. is not liable for any incorrect information sent by the client.
9.6 Any amendments after project sign-off may incur a fixed day rate unless due to our error.
9.7 Clients are entitled to a complimentary 30-minute consultation, followed by a proposal and quote.
9.8 Should you proceed with a proposal independently of Passion, a consultancy fee of £400 is due within 30 working days.
9.9 The set-up fee or initial down payment is non-refundable and non-transferable.
9.10 Where monthly payments are agreed, invoices are payable within 14 days of issue. Payments can be made via BACS or Direct Debit.
10. Right to Refuse Orders
We reserve the right to cancel orders if payment authorisation fails or if there are mistakes in advertised pricing.
11. Marketing
You agree that Passion. may use your name and images from your project for marketing purposes, provided they are not disparaging.
12. Cancellation Policy
12.1 Cancellation of monthly retainers requires 30 days’ written notice.
12.2 If you cancel a project after paying a deposit, the deposit is retained, and you will be charged for any additional work completed.
12.3 Full payment is required for delays caused by circumstances beyond our control.
13. Entire Agreement
These Terms constitute the entire agreement between us, superseding any prior agreements.
14. General
These Terms & Conditions are governed by English law. Any disputes will be resolved in the courts of England and Wales.
15. Complaints Procedure
Complaints should be submitted by email to info@passion-productions.co.uk or in writing to our Directors. Responses will be provided within 14 working days.